Start as a new visitor
Open a service page directly rather than always beginning at the homepage. Check whether you can understand the offer, find the menu and identify the business. Look for clipped headings, tiny text and content that requires horizontal scrolling.
Try the important actions
Call the number, open the WhatsApp link and complete a test enquiry with clearly labelled test details. Confirm that required fields and errors are understandable. The keyboard should not make it impossible to reach the submit control or read the form feedback.
Check image and text balance
Large visuals should support the message without pushing every useful detail far down the page. Look at how images crop in portrait orientation. Important product or service details should remain available as readable text.
Record specific issues
Describe the page, device and steps that caused the problem. A screenshot helps, but the action that led to it is equally useful. After a fix, repeat the same task instead of assuming a change to the stylesheet resolved every affected page.
Explore the next step
Read more about website design and landing pages & one-page websites or contact our team with your requirements.
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A website checklist for local service businesses